Cocobot

Problem

Family caregivers encounter mental health concerns due to the stressful caregiving tasks. However, they don't have access to credible resources and they even feel guilty to spend time taking care of themselves.

Approach

After examining academic research from Dr. Weichao Yuwen and conducting several first-hand interviews, the team was able to identify the major problems their users were facing.

Solution

Building on the existing Cocobot app that guides users to identify problems and set up self-care goals through text conversations, the tean added tailored content suggestions and voice interactions to help users achieve their goals. They designed mechanisms for Cocobot to learn users' behaviors over time by collecting users' feedback for each session, track users’ practice history, and monitor users' emotional changes.

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